DELIVERY & RETURNS

DELIVERY

 

New Zealand

Local Pickup (Methven): Free
Business Address: $8.50
Residential Address: $10.50
Rural Address: $14.00

You can expect your delivery to arrive within 1-3 working days following dispatch.

Australia

Cost: $33.50

You can expect your delivery to arrive within 1-3 working days following dispatch.

Rest of World

International Recorded Delivery Cost: We’re currently working on making international delivery available to our customers.

Please note international orders may take up to 21 working days to be delivered. This is due to each country’s customs and delivery process varying.

RETURNS

 

We accept refunds under the following circumstances:

  • The product is still sealed and in original packaging
  • The product has not been used or worn
  • The product has a genuine fault or defect upon arrival
  • The product is lost in the postal service and proof is provided (e.g. no confirmation of signed delivery etc.)
  • Terms & conditions of returns:
  • The product must be returned within 30 days of purchase – we cannot accept returns later than this.
  • Products must be returned in original condition & packaging

Unfortunately we cannot refund:

  • Postage costs
  • Contact latex gloves with protective palm plastic removed
  • Gloves with Glove ID
  • Products returned after 30 days since purchase
  • Gloves with wear or deterioration that is deemed fair use – latex is a natural material that can experience wear from the very first use, the level of wear will vary per keeper depending on their age, technique, playing surface and much more
  • Gloves with wear or deterioration caused by not preparing and caring for them in line with the glove care instructions.

Returns Address

Please return, with a covering letter outlining your request for exchange or refund, to:

Beorgan Gloves
7 Allen Street
Methven
Canterbury
7730
New Zealand