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DELIVERY & RETURNS

DELIVERY

 

New Zealand

Local Pickup (Ashburton): Free
Business Address: $9.78
Residential Address: $12.08
Rural Address: $16.10

You can expect your delivery to arrive within 1-3 working days following dispatch.

Australia

Cost: $35.00

You can expect your delivery to arrive within 1-3 working days following dispatch.

Rest of World

International Recorded Delivery Cost: We’re currently working on making international delivery available to our customers.

Please note international orders may take up to  6-9 working days to be delivered. This is due to each country’s customs and delivery process varying.

RETURNS

 

We accept refunds under the following circumstances:

  • The product is still sealed and in original packaging
  • The product has not been used or worn
  • The product has a genuine fault or defect upon arrival
  • The product is lost in the postal service and proof is provided (e.g. no confirmation of signed delivery etc.)
  • Terms & conditions of returns:
  • The product must be returned within 30 days of purchase – we cannot accept returns later than this.
  • Products must be returned in original condition & packaging

Unfortunately we cannot refund:

  • Postage costs
  • Contact latex gloves with protective palm plastic removed
  • Gloves with Glove ID
  • Products returned after 30 days since purchase
  • Gloves with wear or deterioration that is deemed fair use – latex is a natural material that can experience wear from the very first use, the level of wear will vary per keeper depending on their age, technique, playing surface and much more
  • Gloves with wear or deterioration caused by not preparing and caring for them in line with the glove care instructions.

Returns Address

Please return, with a covering letter outlining your request for exchange or refund, to:

Beorgan Gloves
8 Pratley Crescent

Hampstead
Ashburton

Canterbury
7730
New Zealand

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